Fix My Car
Mechanical problem? Accident damage or parking dents? Car overheating in slow traffic? Issues with the complex car electronics? You've come to the right place.
Step 1. Call us for help. The process of fixing your car starts right as you dial 050-5350770 - the telephone of Mr. Rizwan Ali, workshop manager and your single point of contact. Despite his job title, Rizwan is friendly, straightforward and laid-back. He's also a skilled technical guy that can answer virtually all your questions and in many cases offer free advice that might rectify the problem or save the situation until help arrives.
Step 2. Diagnose, estimate, communicate. In the mean time, work has already started at the workshop. Work plan is laid and people are dispatched to the supplier for spare parts. This is crucial in determining what you've initially wanted to know - how much time and money are required to bring your vehicle back in condition for safe and comfortable motoring. In most cases the problem cannot be diagnosed over the phone, so the team is dispatched to test the vehicle using our portable computer diagnostics toolkits - make the estimate and if needed, transport it safely to the workshop.
Step 3. We repair. The secret of our success is in the small details. For example, the way the various parts and assembly components are stored inside the workshop - in some garages they just pile things up in the corner of the garage. When the time for assembly comes, there is a good chance that components are lost or damaged! That's why we do things differently - by organizing the parts into special trays and by not carrying any disassembly work if the replacement parts have not arrived yet. There are hundreds of invisible steps behind the scenes and we're willing to share some of them, but others remain our trade's secret.
Most importantly, we try to repair modules or components, and only if impossible, risky or unreasonable, we would suggest replacement. We value your money!
Step 4. We test. It is rather unpleasant to receive a car after servicing just to re-discover the defect several days later. That's why our teams cross-check each other's work. Computer-based car diagnostic tools, drive tests, mounted-camera recording and other methods are utilized in order to verify the quality of work.
Quality is our top priority, and we try to provide the best given the limitation in time and resources.
Step 5. We deliver. In a city like Dubai, where heat can be scorching, public transport is all but nonexistent, and taxi services are expensive and sometimes difficult to access, your car is your best friend. We will try to do everything within our powers to keep it by your side - always there when you need it.
We will deliver your car and provide a comprehensive report on the work done, involved labour and spare parts costs, warranty information and some maintenance tips (such as when is the next service interval). Our pricing is fair and we try to deliver great value for money. We would love to see you come back, although we wish you don't - may you have a safe and reliable motoring experience.
Car Models
We specialize in a wide variety of vehicle types, models and car systems. Currently our capabilities are only limited by the availability of diagnostic equipment and services manuals, but not know-how.
We have extensive experience, diagnostics equipment, technical specifications, official service bulletins and other know-how for a very broad range of vehicles, including:
- Porsche (Cayenne, Carrera, 911, etc)
- BMW (all models)
- Audi, VW, Seat (all models)
- Mercedes (most commonly available models)
- Nissan, Toyota, Mitsubishi (all models)
- Infinity, Lexus (most commonly available models)
- Dodge, Camaro, Mustang (various models)
We will never make you a victim of the trial-and-error method that certain car repair workshops are using. What will win you over is the fact that we are honest and open - If we can't repair something, we will simply admit it and will try to refer you to a specialized garage that can handle your car problem.